Author: Jason Kim

  • MacOs version “damaged??” Say it ain’t so!

    Hi everyone.

    Apologies for the trouble with the Mac version of our app.

    It has to do with the signature of the App not matching properly. Until we get that straightened out with Apple (officially, that is) here is what you can do.

    First, download the .dmg as per normal

    HERE is the download link for the Mac version of Ysobel.AI

    When you click on the app, you will probably see

    Here is how you can fix it:

    Open a shell and run the following command:

    xattr -r -d com.apple.quarantine /Applications/Ysobel-AI.app

    And try to launch the app again

    Here is a PDF of these instructions

  • The consequences of hardware failure on software deployment are many and unexpected.

    Sorry for the glitches everyone.

    We had a hardware failure on our server earlier this week. During the recovery process, we thought we successfully re-deployed our license server to the cloud, but didn’t realize that the deployment environments were not the same.

    Thus we’re troubleshooting a long stream of unexpected failures after another.

    Thanks for your understanding.

    The diagnosis is still ongoing. Sorry for the mess.

  • Our license server is undergoing maintenance right now

    Until the issues are resolved, you may experience glitches when Ysobel.AI is trying to verify your license.

    Sorry for the mess.

  • Such a long long slog

    Our first public-ready BETA trial VERSION IS READY!

    The version is 0.3.2, and you can access them HERE